Privacy Policy

Last updated: 11/3/26

Welcome to CoralFlavor (“we,” “our,” or “us”). This Privacy Policy explains how information is handled when you use https://coralflavor.com (the “Website”), including our web chat, API, blog, and related services.

By using the Website, you agree to this Privacy Policy. If you do not agree, do not use the Website.

1. Eligibility and Geographic Restriction

2. Chat Storage (Save vs Burn)

We intentionally minimize chat retention:

If you enable Save mode, your saved chats may be disclosed when we are legally required to do so (for example, in response to a valid subpoena, warrant, court order, or other lawful process).

3. Information We Collect

Account and authentication

When you sign in (for example with Google / Firebase Authentication), we may collect and store:

Emails

We collect and store your email address (and, where provided, your name or display name) to send:

We may also store marketing preferences, unsubscribe / suppression status, and records of when and how you consented to marketing email, so we can honor opt-outs and demonstrate permission if required.

Email delivery is handled by Mailgun (Sinch Email), a third-party email service provider. Mailgun processes recipient addresses, message content, and related delivery metadata (such as bounces, complaints, and, if we enable tracking, opens or clicks) solely to send and measure our emails on our behalf. Mailgun’s practices are described in their policies at https://www.mailgun.com/legal/privacy-policy/ . We do not sell your email address as a mailing list.

You can unsubscribe from marketing email at any time via the unsubscribe link in those messages (or via in-product controls where available). We honor unsubscribe requests without undue delay. Unsubscribing from marketing email does not delete your account and does not stop transactional email needed to provide the service. We may retain your address on a suppression list so we do not email you again after you opt out.

Each marketing email includes a link to this Privacy Policy and a way to opt out, and identifies us as the sender.

Payments

Paid features (such as Pro) are processed by Stripe. We may store billing-related identifiers (for example a Stripe customer ID), plan status, and purchase metadata. We do not store full payment card numbers on our servers; card data is handled by Stripe according to Stripe’s policies.

File uploads (text extraction / OCR)

If you upload images or PDFs, we process them for text extraction (OCR) only, so extracted text can be included in your prompt. Uploads are not intended for generative deepfakes, face-swap pipelines, or other identity-misuse features. Raw uploaded files are processed to extract text and are not retained as a permanent media library on our side; extracted text may be retained in a chat if Save mode is enabled.

Image generation (Pro / Pro+)

If you use Pro or Pro+ image generation, your image prompts are sent to a third-party image generation provider to create images. Generated image URLs or related content may appear in your chat history if Save is enabled. On Pro+, a prior generated image from the same chat may also be sent to that provider as a reference so later images can keep character consistency. Monthly image quotas differ by plan (for example, higher limits on Pro+).

Age verification (adult prompts)

Some prompts (for example, prompts that appear to involve adult sexual content) may trigger a one-time age confirmation in the chat interface. If you confirm that you are 18 or older, that confirmation is stored only in your browser’s local storage on that device. We do not receive or store that age confirmation on our servers. Clearing site data, using another browser or device, or private browsing may require you to confirm again.

Analytics (Google Analytics)

We use Google Analytics to understand Website usage and improve the product. It may collect information such as:

Google Analytics is configured under measurement ID G-J06QHTJEQR. This script may load without a separate cookie-consent banner or cookie opt-in UI. You can limit or clear cookies and similar storage through your browser settings; doing so may affect analytics accuracy and some site features (including sign-in).

Google’s privacy policy: https://policies.google.com/privacy

4. Cookies and Similar Technologies

Google Analytics and sign-in providers may use cookies or similar technologies (including local storage). We do not currently display a cookie-consent or “accept cookies” banner before these tools load. You may disable cookies through your browser settings; however, some functionality (including authentication) may be limited.

Preferences stored only on your device may include Save vs Burn default and age-verification status. Those preferences are not uploaded to CoralFlavor as account profile fields.

5. How We Use Information

We use collected information to:

6. Third-Party Model Providers; We Do Not Train on Your Prompts

To generate AI responses, your prompts and related chat content are sent to third-party model providers (for example via an API gateway such as OpenRouter). Those providers may process and technically access that content in order to return a response. We respect your privacy and do not share your identity (such as your name, email, or account identifiers) with those model providers as part of inference.

CoralFlavor does not train AI models on your prompts or chat outputs. We do not use your conversations to fine-tune, retrain, or improve a CoralFlavor-owned model. Third-party providers process prompts to generate a reply under their own policies; unless we route a request only to zero-data-retention (ZDR) endpoints, providers may retain prompts or outputs for a period that varies by provider (sometimes days or weeks, and in some cases longer or open-ended under their policies). ZDR-capable endpoints claim not to retain content after processing. Provider policies change; we do not control third-party retention practices.

We are not responsible for the privacy practices of third-party services, including model providers, image providers, Stripe, Firebase/Google Authentication, Mailgun, Exa (web search, where used), and Google Analytics. Use of third-party services is at your own risk.

7. Data Security

We take reasonable technical measures to protect the Website. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security. We enforce SSL/TLS encryption in transit on this website. Saved chats stored in our server-side database are without encryption at rest as described above.

8. Account Deletion and Data Access / Export

You may request account deletion in product settings (subject to requirements such as canceling an active Pro subscription first). When an account is deleted, we delete associated saved chats and remove authentication access. We may retain a limited credits / billing record and deletion markers needed for abuse prevention, accounting, or legal compliance.

There is currently no automated in-product data-export download. If you want a copy of personal information we hold about your account (for example account email, plan status, or saved chats associated with your account), email [email protected] with the subject line “Data access request,” using the email address on your CoralFlavor account. We will verify your identity and respond as required by applicable law.

9. Children’s Privacy

The Website is strictly intended for users 18 years of age or older. We do not knowingly collect information from anyone under 18. If we learn we have collected personal information from a child under 18, we will delete it.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may provide you with rights regarding personal information, subject to eligibility thresholds and exceptions under the law. Depending on applicability, those rights may include:

Categories of personal information we may collect (as described in more detail above) include identifiers (such as email and account IDs); commercial information (plan and purchase metadata); internet / electronic activity (chat content you choose to Save, analytics events); and coarse location signals. We collect this information from you, your device/browser, authentication providers, payment processors, and analytics vendors.

Do Not Sell or Share. We do not sell your personal information for money. We also do not sell your email address as a mailing list. Like many websites, we use analytics and measurement tools (Google Analytics) that may involve disclosing online identifiers and usage data to those vendors. Under some interpretations of California law, that kind of disclosure for cross-context behavioral advertising or similar purposes can be treated as a “sale” or “share.”

To opt out of sale or sharing of personal information for these purposes, you can: (1) disable cookies / clear site data in your browser; (2) use industry tools such as the Global Privacy Control signal where supported; and/or (3) email [email protected] with the subject line “Do Not Sell or Share.” We do not currently operate a separate “Do Not Sell or Share” link widget beyond this Privacy Policy and the contact methods described here.

To exercise access, deletion, correction, or other California privacy requests, contact [email protected]. You may also delete your account in Settings. We may need to verify your request. You may use an authorized agent as permitted by law.

11. Blog Content

Blog posts on the Website may be written or assisted by AI. Blog content is for general information and discussion only. It may contain errors or outdated statements and should not be treated as verified facts or as official statements, opinions, or commitments of CoralFlavor unless we clearly say otherwise.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Website constitutes acceptance of the revised policy.

13. Contact

If you have questions about this Privacy Policy, contact us at:
[email protected]